bn88 Privacy Policy

1. Who We Are

bn88 is an online casino and sports betting platform serving players across Bangladesh. We are committed to maintaining the highest standards of data protection to ensure that your personal information remains confidential and secure at all times. Our platform offers cricket betting, live casino games, slots, crash games, and other entertainment services tailored to the Bangladeshi market.

This policy applies to all users who visit or register on bn88, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We encourage you to read this document carefully and contact our support team if you have any questions regarding how your data is handled.

2. Information We Collect

bn88 collects several categories of personal information to provide, maintain, and improve our services. The types of data we may collect include:

• Identity information: full name, date of birth, nationality, and government-issued identification documents for KYC verification purposes.
• Contact information: email address, phone number, and residential address (including city and district within Bangladesh).
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction history, deposit and withdrawal records.
• Technical information: IP address, browser type and version, device identifiers, operating system, time zone settings (Bangladesh Standard Time, UTC+6), and session data.
• Usage data: pages visited, games played, bets placed, bonus claims, and interaction logs to improve platform performance and personalise your experience.

3. How We Use Your Information

The personal data collected by bn88 is used solely for legitimate operational purposes. We do not sell, lease, or trade your personal information to third parties for marketing purposes. Our specific uses include:

• Account creation and management: verifying your identity, processing your registration, and maintaining your active account on the bn88 platform.
• Transaction processing: facilitating secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers, and maintaining accurate financial records.
• Compliance and responsible gaming: fulfilling KYC requirements, preventing fraud, detecting suspicious activity, and enforcing responsible gaming policies including age verification (21+ only).

4. Data Storage and Security

bn88 employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption. We store your information on secure servers with restricted access controlled by authentication protocols. Our security team conducts regular audits and vulnerability assessments to ensure ongoing protection. While we use robust technical measures, no transmission over the internet is guaranteed to be 100% secure. We encourage you to use a strong, unique password for your bn88 account and to avoid accessing your account from public Wi-Fi networks.

5. Cookies and Tracking Technologies

bn88 uses cookies and similar tracking technologies to enhance your browsing experience, analyse platform traffic, and remember your preferences. Cookies are small text files stored on your device that help us deliver a more personalised and efficient service. We use session cookies (which expire when you close your browser), persistent cookies (which remain for a set period), and analytical cookies that collect aggregated, anonymised data about site usage. You may configure your browser to refuse cookies, but doing so may affect the functionality of certain features on the bn88 platform, including login sessions and personalised game recommendations.

6. Sharing Your Information

bn88 does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances: (a) with trusted third-party service providers who assist us in operating the platform (e.g., payment processors like bKash and Nagad, fraud detection services, and analytics providers), all of whom are contractually bound to maintain confidentiality; (b) when required by applicable law, regulation, or court order; (c) to protect the rights, property, or safety of bn88, our users, or the public, including disclosures related to fraud prevention and financial crime investigation. Any third-party providers we engage are required to use your data only for the purposes specified and must comply with applicable data protection standards.

7. Data Retention

bn88 retains your personal data for as long as your account remains active or as required to provide services and comply with our legal obligations. If you request account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is mandated by applicable laws (for example, financial records may be retained for a period required by regulatory standards). Backups and logs may be retained for a shorter operational period before permanent deletion. If you wish to request deletion of your data, please contact our support team at [email protected].

8. Your Rights

As a bn88 user, you have the right to access the personal data we hold about you, to request corrections to inaccurate or incomplete information, to request deletion of your data (subject to legal retention requirements), to withdraw consent for marketing communications at any time, and to lodge a complaint with the appropriate authority if you believe your data rights have been violated. To exercise any of these rights, please reach out to our support team using the contact details provided below. We aim to respond to all data subject requests within 30 days.

9. Changes to This Policy

bn88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operations, legal obligations, or industry best practices. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or through a prominent notice on the platform.

We recommend reviewing this Privacy Policy periodically to stay informed about how bn88 is protecting your information. Continued use of the platform following any posted changes constitutes your acceptance of the revised policy.

Privacy Policy — Frequently Asked Questions

Does bn88 sell my personal data to third parties?

No. bn88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely to operate and improve our services, process payments, verify your identity, and comply with legal requirements.

How does bn88 protect my payment information?

All financial transactions on bn88, including bKash, Nagad, and Rocket payments, are processed over SSL-encrypted connections. We do not store full payment credentials on our servers. Payment processors are PCI-compliant and bound by strict confidentiality agreements. Our platform undergoes regular security audits to maintain a safe transaction environment.

Can I request deletion of my personal data?

Yes. You may request deletion of your personal data by contacting our support team at [email protected]. We will process your request within 30 days. Please note that certain data may be retained for a period required by applicable law or for fraud prevention purposes, even after an account closure request.

Does bn88 use cookies and can I disable them?

Yes, bn88 uses cookies to enhance your experience and analyse platform usage. You can configure your browser settings to refuse or delete cookies at any time. However, disabling cookies may limit some platform features such as remembering your login session and personal settings. We recommend keeping cookies enabled for the best bn88 experience.